Andromedia

Enhance Your Customer
Service Efficiency

Engage with Your Customers

Engage with your customers in real time to offer proactive sales and support assistance with live chat.

Earn Their Adoration!

Engage with your customers in real time to offer proactive sales and support assistance with live chat.

We're passionate about transforming the way businesses connect with their customers.

We aim to empower businesses of all sizes to build stronger, more meaningful relationships with their customers. We believe that every interaction is an opportunity to create a positive impact, and we're here to make those interactions seamless and memorable.

Engage website
visitors with Live Chat

Track users across your website and see what pages they’re browsing in real time.

Engage your visitors through the live chat widget and offer personalized discounts based on their activity to turn them into loyal customers.

Wondering why Andromedia is the right choice?

Track customer actions instantly in real-time.

See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey. See clearly which team member responded to a customer last and maintain a complete conversation history.

Engage with customers wherever they are.

Access is the currency of the web. You need to be where your customers are, and if you’re not, your competitors will be. With tools like Live Chat, Ticketing, a Knowledge Base and video and voice add-ons, you have what you need to be there for customers when and where they need you most.

Cooperate and allocate discussions.

Tag and assign conversations to members of your team and ensure the right person is responding at the right time. Seeing the entire journey alongside customer data gives you the power to respond with context and ultimately create memorable and positive customer experiences.

Effortlessly exchange your expertise.

Streamline support with a free customizable Knowledge Base that both your team and your customers are going to love. Easily share your team’s know-how internally alongside chats, then select what to publish publicly.

Andromedia helped us boost our sales by 10.8%.

We have been using Andromedia for several years and it helped us deliver a 30% higher order value and 169 higher conversation rate

95%

Satisfactory rate

+99%

Conversation rate

+95%

Average order rate

Live Chat

See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey. See clearly which team member responded to a customer last and maintain a complete conversation history.

Chatbots

See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey. See clearly which team member responded to a customer last and maintain a complete conversation history.

Video Chat

See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey. See clearly which team member responded to a customer last and maintain a complete conversation history.

Co-browsing

See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey. See clearly which team member responded to a customer last and maintain a complete conversation history.

Multi Channel

See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey. See clearly which team member responded to a customer last and maintain a complete conversation history.

Chat API & SDK

See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey. See clearly which team member responded to a customer last and maintain a complete conversation history.

Start engaging with your website visitors using live chat software in few minutes

Assist your customers and convert them into leads with Andromedia live chat platform for online sales conversions